Help is
on the way.

Something went wrong?

Tell us what happened, what you expected, your game version, and your device and iOS version. A short description of how to reproduce the problem helps us find it.

Never send passwords, account credentials or other sensitive information.

Keep your progress safe.

Your progress and saved runs are stored on your device. Avoid deleting the app while troubleshooting: removing it can remove local saves. Use the game’s normal save and exit controls when leaving a run.

Share a report, only if you choose.

1. Open Settings → Help & diagnostics in the game.
2. Review the available report information. Saved replay attachment is off by default.
3. Create the report. This saves a file locally; it does not send it.
4. Choose Share report and pick a destination in the system share sheet when you are ready.

A report can include technical game information and, if enabled, a saved replay. Read our privacy policy for details.

Control optional play analytics.

In versions offering play analytics, open Settings → Play analytics. Sharing is optional and off until you agree. Switch Share play statistics off to stop collection and clear pending uploads; your game saves are unaffected.

To remove previously received analytics, choose Request analytics deletion and send the prepared message in your mail app. You can also use Copy analytics reference and email it to support@startupdefense.app. Preparing the request stops sharing and detaches the old reference; sending the email submits your request. We confirm when deletion finishes. An email address alone cannot reliably identify a previous installation after its reference is lost.

Read the privacy policy for the selected events, EU provider and retention.

Make it comfortable.

Text size, contrast, reduced motion and audio options are available in Settings. First Defense provides a practice run if you want to learn the basics before starting the campaign.